What you get with our Managed Services plan
It’s like having an entire IT staff at your disposal without hiring a full-time technician. Your business depends on your network’s availability, performance, and security – and your software is business-critical. Cut your IT costs and focus on the success of your business with our IT Support plan.
IT Support plan was specifically designed to provide your business the flexibility in having an IT staff in a pay-as-you-go service, without sacrificing critical computer support.
- Can’t find reliable Tech Support for your organization?
- Sick and tired from servers crashing and computer freezing?
- Wish technology would just work as it should so you can run your business?
- Worry about the rising costs for a full-time IT guy?
With the right IT Support Plan from CTEK, we can take corrective action before the problem occurs, thanks to the power of modern technology. That’s what makes us your IT support provider – the right people with the right solution.
What does IT Support plan include?
Desktop Maintenance
- Scheduled Anti-Virus Updates
- Scheduled Spyware Prevention and Deletion
- Temp File Deletion
- Patch Assessments & Updates
- Comprehensive Hardware and Software Tracking on each Desktop/Laptop
Server Maintenance
- Automated Daily Health Checks
- Database Size Monitoring
- Exchange DB Monitoring
- Event Log Monitoring
- Service Monitoring
- Security Patch Management
- Service Pack Management
Quick Response
- 24/7 Monitoring
- Automatic alert dispatch
- Assigned TEK
