What you get with our Managed Services plan
It’s like having an entire IT staff at your disposal without the need to hire a full-time technician. The success of your business relies on your network’s availability, performance, and security, with critical software being integral. Reduce your IT costs and concentrate on the success of your business with our IT Support plan.
Our IT Support plan is crafted to offer your business the flexibility of having an IT staff through a pay-as-you-go service, ensuring essential computer support.
- Are you struggling to find reliable Tech Support for your organization?
- Fed up with servers crashing and computers freezing?
- Wishing technology would function seamlessly for your business operations?
- Concerned about the rising costs of a full-time IT professional?
With the appropriate IT Support Plan from CTEKS, we can proactively address issues before they occur, leveraging the power of modern technology. This positions us as your trusted IT support provider – with the right expertise and the right solutions.
What does IT Support plan include?
- Scheduled Anti-Virus Updates
- Scheduled Spyware Prevention and Deletion
- Temp File Deletion
- Patch Assessments & Updates
- Comprehensive Hardware and Software Tracking on each Desktop/Laptop
- Automated Daily Health Checks
- Database Size Monitoring
- Exchange DB Monitoring
- Event Log Monitoring
- Service Monitoring
- Security Patch Management
- Service Pack Management
- 24/7 Monitoring
- Automatic alert dispatch
- Assigned TEK