Law firms depend on uninterrupted access to case management systems and confidential client data. CTEKS helps maintain reliable infrastructure, protect sensitive information, and provide proactive monitoring that reduces downtime.
Our team works closely with legal software vendors and understands the unique technology requirements of legal professionals. This allows us to resolve issues quickly while keeping your systems secure and efficient.
Daily Support and Computer Network Services
CTEKS offers computer and network assistance tailored to law firms, catering to entities of varying sizes, including small to medium-sized offices. Through our proactive and economical Support Plans, we possess the necessary tools and expertise to manage your business effectively. Our engineers deliver quality IT and technical support either on-site or remotely, empowering your law firm to focus on client needs. With unlimited support integrated into our Managed Services, the majority of network issues can be resolved without requiring on-site visits or incurring additional hourly labor fees.
Data protection and Security for Attorneys
Numerous legal practices, especially those subject to specific compliance requirements such as HIPAA, demand unique considerations. Leveraging our expertise and hands-on implementation skills, we comprehend the evolving requirements of legal firms in safeguarding sensitive client data. CTEKS seamlessly incorporates Data Security measures into your firm’s daily operations, ensuring comprehensive protection.
Business Continuity Planning and Disaster Recovery for Law Firms
CTEKS offers Data Backup and Protection Services designed to provide the accessibility, security, and affordability essential for ensuring your Business Continuity. Unforeseen computer network disruptions have the potential to cripple your practice. With a well-structured Business Continuity Plan, we guide your practice in outlining protocols for worst-case scenarios, helping prevent or address any disastrous situations before they harm your law firm. Whether facing a natural disaster like flooding or dealing with a corrupted and unusable confidential client database file, we assist in minimizing downtime, allowing your law firm to swiftly resume serving clients.
E-mail Archiving, Data Storage Management and Compliance
The majority of our business communications and negotiations are currently conducted through email. It is imperative for any organization or business to possess a clear understanding of the location of their data, how to retrieve it, and the protocols for meeting data requests. This involves ensuring that data is indexed and searchable, and making decisions on what data will or will not be subject to search. CTEKS brings extensive expertise in optimal e-mail archiving, data storage, and compliance solutions tailored to the specific needs of your law firm. You can rely on us for comprehensive services, spanning from research to implementation and ongoing management, to ensure you receive the best possible support.
