Managed IT services and IT support in Austin
Managed IT, monitoring and layered cybersecurity for Austin businesses, delivered by the CTEKS team with predictable monthly pricing.
Free IT & security assessment
Know where your risks are before they become outages.
- Network, backup and security review
- Plain-English report, prioritized fixes
- Target response within one business day
Responsive IT support for
Austin businesses
CTEKS supports Austin businesses with a responsive help desk, proactive monitoring and layered security, including teams in Downtown Austin, Round Rock and Cedar Park. Onsite visits are available by arrangement.
Get My Free AssessmentIT services for Austin businesses
One accountable team for support, security, cloud and strategy.
Help desk and support
Fast answers for every user, by phone and remote, with onsite help by arrangement.
Learn moreCybersecurity
EDR/XDR, MFA, email security and staff training.
Learn moreMicrosoft 365 and cloud
Setup, security, migration and backup.
Learn moreBackup and recovery
Tested backups and a disaster recovery plan.
Learn moreNetwork and firewall
Secure Wi-Fi and monitored firewalls.
Learn moreIT consulting and vCIO
Roadmaps, budgets and technology planning.
Learn moreManaged IT pricing for Austin businesses
Clear starting prices per user per month. Your written quote confirms the final price.
Essential Support
- Help desk and basic monitoring
- Microsoft 365 user support
- Patch management
- Endpoint protection
Proactive Support
- Proactive monitoring and remediation
- Network device monitoring
- Quarterly technology reviews
- Security policy management
Secure360 Complete Managed IT
- Unlimited remote help desk support for covered users, subject to the service agreement
- Dedicated vCIO/vCTO
- Enhanced SLA options
- Advanced cybersecurity package available
Plans starting at $80, $120 and $175 per user per month. Final pricing depends on your users, locations, SLA and scope. See full plan details or estimate your cost.
IT in Austin: what businesses here need
Austin's economy runs on more than software. The state's regional profile points to semiconductors, aerospace and defense, life sciences and electric vehicle supply chains alongside cloud and software employers, and state government and the University of Texas at Austin are major parts of the local economy. Fast-growing teams adopt cloud tools early and are often asked by customers to show how they protect data. Central Texas also sits in what forecasters call Flash Flood Alley, where steep terrain and shallow soil let heavy rain run off quickly, so offices should not be the only place your files and email live. CTEKS gives Austin companies a managed IT and security foundation, delivered remotely, so they can scale without building a full IT department.
Software and technology companies
Fast onboarding and offboarding, device management and identity security keep small teams productive as they grow.
Government contractors and education
Documented access control, backup and endpoint protection support vendor reviews and grant requirements.
Professional services
Firms need dependable email security, file sharing and support that does not depend on one person.
Semiconductors and advanced manufacturing
Fabs and their suppliers depend on protected process data, segmented networks and reliable support for engineers and office staff.
Life sciences and medtech
Early-stage biotech and device companies handle research and sometimes patient related data, so encrypted devices, access control and tested backups matter.
Aerospace, space and defense
Growing space and defense firms are asked to show documented controls for customer and contract reviews, including MFA, patching and secure file sharing.
Why Austin businesses choose CTEKS
- Remote help desk support from a real team, with onsite visits by arrangement
- Proactive monitoring that catches problems early
- Security in every plan
- Predictable monthly pricing
- Experience since 2002
- Free assessment before you commit
A team Austin businesses can count on
Areas we serve near Austin
IT support, MSP and computer support in Austin
Looking for an IT company near you? Here is what CTEKS does for Austin businesses.
IT support in Austin
Business IT support for Austin teams: a help desk that answers, remote fixes and onsite visits by arrangement.
MSP in Austin
CTEKS is a managed service provider (MSP) for Austin businesses, handling monitoring, patching, security and planning.
Computer support in Austin
Laptops, desktops, printers, Microsoft 365 and new-hire setup for your Austin staff.
Managed IT services in Austin
One predictable monthly price for IT support, monitoring and security, with no per-ticket bills.
Cybersecurity in Austin
Managed cybersecurity, ransomware protection, email and endpoint security for Austin companies.
IT consulting in Austin
Roadmaps, budgets and a vCIO for Austin businesses that want a plan.
IT support in nearby cities and suburbs
IT support · Cybersecurity services · Microsoft 365 support · Small business IT support
Common questions
Do you provide IT support for Austin businesses?
Yes. CTEKS provides managed IT, cybersecurity and cloud services to Austin businesses, with monitoring and a responsive help desk.
We are a startup. Can you help us prepare for SOC 2?
We can implement and document many of the technical controls auditors look for, such as MFA, device encryption, patching and backup. The audit itself is performed by an independent auditor.
How quickly can new hires be set up?
With standardized laptop images and Microsoft 365 provisioning, a new user can usually be ready on day one once equipment is available.
How much does managed IT cost in Austin?
Pricing depends on your users and devices. Plans start at $80, $120 and $175 per user per month. Final pricing depends on the size and complexity of your environment, number of locations, SLA requirements and scope of services, and we give you a written quote after a free assessment.
Can you support my team onsite in Austin?
Most support is delivered remotely. Onsite visits for consulting or assessments can be arranged when needed, but they are not promised in every location and are not part of the free assessment, which is remote only. Contact us and we will confirm what is possible for your address.
Central Texas floods quickly. How should that shape our IT planning?
Austin sits in the area often called Flash Flood Alley, where heavy rain can run off fast. Keeping files, email and backups in the cloud or off site, and testing a restore, means an inaccessible office does not stop work. We also help set up a remote work plan so staff know what to do.
Do Texas rules require us to report a data breach?
Texas law may require notice to affected individuals without unreasonable delay and within 60 days, and notice to the Texas Attorney General within 30 days when at least 250 Texans are affected. Whether it applies to you depends on the facts, so involve counsel.
Many of our people work from home. How do you keep that secure?
We use MFA, device management and Microsoft 365 security settings so access depends on who and what device is signing in, not where they sit. Remote and hybrid staff reach the same help desk as office staff.
Get your free IT & security assessment
Find out where your risks are before they become outages.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
Request your free assessment
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