Managed IT services and IT support in Charleston
Managed IT, monitoring and layered cybersecurity for Charleston businesses, delivered by the CTEKS team with predictable monthly pricing.
Free IT & security assessment
Know where your risks are before they become outages.
- Network, backup and security review
- Plain-English report, prioritized fixes
- Target response within one business day
Responsive IT support for
Charleston businesses
CTEKS supports Charleston businesses with a responsive help desk, proactive monitoring and layered security, including teams in Downtown Charleston, Mount Pleasant and North Charleston. Onsite visits are available by arrangement.
Get My Free AssessmentIT services for Charleston businesses
One accountable team for support, security, cloud and strategy.
Help desk and support
Fast answers for every user, by phone and remote, with onsite help by arrangement.
Learn moreCybersecurity
EDR/XDR, MFA, email security and staff training.
Learn moreMicrosoft 365 and cloud
Setup, security, migration and backup.
Learn moreBackup and recovery
Tested backups and a disaster recovery plan.
Learn moreNetwork and firewall
Secure Wi-Fi and monitored firewalls.
Learn moreIT consulting and vCIO
Roadmaps, budgets and technology planning.
Learn moreManaged IT pricing for Charleston businesses
Clear starting prices per user per month. Your written quote confirms the final price.
Essential Support
- Help desk and basic monitoring
- Microsoft 365 user support
- Patch management
- Endpoint protection
Proactive Support
- Proactive monitoring and remediation
- Network device monitoring
- Quarterly technology reviews
- Security policy management
Secure360 Complete Managed IT
- Unlimited remote help desk support for covered users, subject to the service agreement
- Dedicated vCIO/vCTO
- Enhanced SLA options
- Advanced cybersecurity package available
Plans starting at $80, $120 and $175 per user per month. Final pricing depends on your users, locations, SLA and scope. See full plan details or estimate your cost.
IT in Charleston: what businesses here need
The Charleston Regional Development Alliance names aerospace, advanced manufacturing and automotive, life sciences and technology as the region's focus clusters. It also points to logistics built on port access and an international airport, and to a significant military and defense presence. The Lowcountry floods, too. NOAA's Digital Coast notes major flood events in October 2015, Hurricane Matthew in 2016 and Hurricane Irma in 2017, with rising sea levels adding to tidal flooding exposure. For a business owner that makes tested off-site backups, cloud email and a plan for working from home as important as daily help desk support. CTEKS supports Charleston area businesses remotely, and onsite needs can be discussed.
Port, logistics and maritime
Time-sensitive operations need monitored networks, reliable connectivity and fast support for staff in the office and in the field.
Hospitality and tourism
Seasonal hiring, point-of-sale systems and guest Wi-Fi call for standardized devices, segmented networks and quick onboarding.
Healthcare and professional services
HIPAA-aware safeguards, secure remote access and tested backups protect sensitive records.
Aerospace and advanced manufacturing
Supplier networks and production systems depend on secure file sharing with customers, patched devices and backups that restore quickly.
Technology and software
Smaller tech firms are often asked by customers how they protect data, so MFA, endpoint protection and documented policies help.
Military and defense suppliers
Companies serving defense customers need strong access management and documented controls, with contract terms setting the specific requirements.
Why Charleston businesses choose CTEKS
- Remote help desk support from a real team, with onsite visits by arrangement
- Proactive monitoring that catches problems early
- Security in every plan
- Predictable monthly pricing
- Experience since 2002
- Free assessment before you commit
A team Charleston businesses can count on
Areas we serve near Charleston
IT support, MSP and computer support in Charleston
Looking for an IT company near you? Here is what CTEKS does for Charleston businesses.
IT support in Charleston
Business IT support for Charleston teams: a help desk that answers, remote fixes and onsite visits by arrangement.
MSP in Charleston
CTEKS is a managed service provider (MSP) for Charleston businesses, handling monitoring, patching, security and planning.
Computer support in Charleston
Laptops, desktops, printers, Microsoft 365 and new-hire setup for your Charleston staff.
Managed IT services in Charleston
One predictable monthly price for IT support, monitoring and security, with no per-ticket bills.
Cybersecurity in Charleston
Managed cybersecurity, ransomware protection, email and endpoint security for Charleston companies.
IT consulting in Charleston
Roadmaps, budgets and a vCIO for Charleston businesses that want a plan.
IT support in nearby cities and suburbs
IT support · Cybersecurity services · Microsoft 365 support · Small business IT support
Common questions
Do you provide IT support for Charleston businesses?
Yes. CTEKS provides managed IT, cybersecurity and cloud services to Charleston businesses, with monitoring and a responsive help desk.
How do you prepare Charleston businesses for hurricane season?
We keep backups off-site or in the cloud, move email and files to cloud services, and test a recovery plan so your team can work from anywhere if the office is closed.
Can you support seasonal staff?
Yes. We create and remove accounts quickly, standardize devices and limit access to what each role needs.
How much does managed IT cost in Charleston?
Pricing depends on your users and devices. Plans start at $80, $120 and $175 per user per month. Final pricing depends on the size and complexity of your environment, number of locations, SLA requirements and scope of services, and we give you a written quote after a free assessment.
Can you support my team onsite in Charleston?
Most support is delivered remotely. Onsite visits for consulting or assessments can be arranged when needed, but they are not promised in every location and are not part of the free assessment, which is remote only. Contact us and we will confirm what is possible for your address.
Is there a South Carolina law about data breaches?
South Carolina Code 39-1-90 may apply to businesses that own or license computerized personal information. It calls for notice to affected residents without unreasonable delay, and notice to the Department of Consumer Affairs and credit bureaus when more than 1,000 people are notified at once. Your attorney can confirm how it applies to you.
Our office is low-lying or near the water. What does that mean for IT?
Charleston has had major flood events and regular tidal flooding, so equipment on a ground floor can be at risk even without a hurricane. Moving email and key files to the cloud, keeping off-site backups and testing restores lets staff keep working from home if the building closes.
We make parts for aerospace or automotive customers. Can you help with their security questionnaires?
We can help gather evidence of the controls you already have, close common gaps such as MFA and endpoint protection, and document your policies. Which requirements apply is set by your customer contracts and your counsel.
Get your free IT & security assessment
Find out where your risks are before they become outages.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
Request your free assessment
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