Managed IT services and IT support in Raleigh
Managed IT, monitoring and layered cybersecurity for Raleigh businesses, delivered by the CTEKS team with predictable monthly pricing.
Free IT & security assessment
Know where your risks are before they become outages.
- Network, backup and security review
- Plain-English report, prioritized fixes
- Target response within one business day
Responsive IT support for
Raleigh businesses
CTEKS supports Raleigh businesses with a responsive help desk, proactive monitoring and layered security, including teams in Downtown Raleigh, Durham and Cary. Onsite visits are available by arrangement.
Get My Free AssessmentIT services for Raleigh businesses
One accountable team for support, security, cloud and strategy.
Help desk and support
Fast answers for every user, by phone and remote, with onsite help by arrangement.
Learn moreCybersecurity
EDR/XDR, MFA, email security and staff training.
Learn moreMicrosoft 365 and cloud
Setup, security, migration and backup.
Learn moreBackup and recovery
Tested backups and a disaster recovery plan.
Learn moreNetwork and firewall
Secure Wi-Fi and monitored firewalls.
Learn moreIT consulting and vCIO
Roadmaps, budgets and technology planning.
Learn moreManaged IT pricing for Raleigh businesses
Clear starting prices per user per month. Your written quote confirms the final price.
Essential Support
- Help desk and basic monitoring
- Microsoft 365 user support
- Patch management
- Endpoint protection
Proactive Support
- Proactive monitoring and remediation
- Network device monitoring
- Quarterly technology reviews
- Security policy management
Secure360 Complete Managed IT
- Unlimited remote help desk support for covered users, subject to the service agreement
- Dedicated vCIO/vCTO
- Enhanced SLA options
- Advanced cybersecurity package available
Plans starting at $80, $120 and $175 per user per month. Final pricing depends on your users, locations, SLA and scope. See full plan details or estimate your cost.
IT in Raleigh: what businesses here need
The Triangle is built around research. Research Triangle Park covers about 7,000 acres and is home to more than 200 companies, and more than half of them are startups or smaller firms. The Raleigh Chamber says North Carolina has the third largest biotechnology cluster in the country, with roughly 500 of those companies in and around Wake County, plus a growing tech sector and a cleantech presence. Smaller teams still hold valuable research data, and partners expect strong security. Storms matter too. Remnants of Hurricane Helene in September 2024 brought tornado warnings, saturated ground, fallen trees and power outages to the Triangle. CTEKS serves Triangle businesses remotely, and onsite needs can be discussed, on managed IT, security and backups.
Life sciences and biotech
Protecting research data takes strong access control, encryption, logging and tested backups.
Software and technology
Fast onboarding, device management and identity security help growing teams stay secure.
Education and research
Departments need secure collaboration, endpoint protection and reliable support for varied devices.
Clean energy and smart grid
Firms working on grid and energy technology need protected intellectual property, secured remote access and monitored systems.
Biotechnology and life sciences
Research companies and their service partners that handle trial and partner data need logging, access control and documented backups they can show to clients.
Startups and growth companies
Fast hiring means constant onboarding and offboarding, so device management, MFA and Microsoft 365 controls keep access tidy.
Biotechnology and life sciences
Research companies and their service partners that handle trial and partner data need logging, access control and documented backups they can show to clients.
Why Raleigh businesses choose CTEKS
- Remote help desk support from a real team, with onsite visits by arrangement
- Proactive monitoring that catches problems early
- Security in every plan
- Predictable monthly pricing
- Experience since 2002
- Free assessment before you commit
A team Raleigh businesses can count on
Areas we serve near Raleigh
IT support, MSP and computer support in Raleigh
Looking for an IT company near you? Here is what CTEKS does for Raleigh businesses.
IT support in Raleigh
Business IT support for Raleigh teams: a help desk that answers, remote fixes and onsite visits by arrangement.
MSP in Raleigh
CTEKS is a managed service provider (MSP) for Raleigh businesses, handling monitoring, patching, security and planning.
Computer support in Raleigh
Laptops, desktops, printers, Microsoft 365 and new-hire setup for your Raleigh staff.
Managed IT services in Raleigh
One predictable monthly price for IT support, monitoring and security, with no per-ticket bills.
Cybersecurity in Raleigh
Managed cybersecurity, ransomware protection, email and endpoint security for Raleigh companies.
IT consulting in Raleigh
Roadmaps, budgets and a vCIO for Raleigh businesses that want a plan.
IT support in nearby cities and suburbs
IT support · Cybersecurity services · Microsoft 365 support · Small business IT support
Common questions
Do you provide IT support for Raleigh businesses?
Yes. CTEKS provides managed IT, cybersecurity and cloud services to Raleigh businesses, with monitoring and a responsive help desk.
How do you protect research data and intellectual property?
We combine access control, MFA, encryption, endpoint protection and monitored backups, and we help document who can reach what so sensitive data is limited to the right people.
Can you support small research teams or startups?
Yes. Our plans are priced per user, so small teams get the same core protection and support as larger organizations.
How much does managed IT cost in Raleigh?
Pricing depends on your users and devices. Plans start at $80, $120 and $175 per user per month. Final pricing depends on the size and complexity of your environment, number of locations, SLA requirements and scope of services, and we give you a written quote after a free assessment.
Can you support my team onsite in Raleigh?
Most support is delivered remotely. Onsite visits for consulting or assessments can be arranged when needed, but they are not promised in every location and are not part of the free assessment, which is remote only. Contact us and we will confirm what is possible for your address.
How should a Triangle business plan for hurricane remnants and storm outages?
Helene's remnants in September 2024 brought tornadoes, saturated ground, downed trees and power outages to the Triangle. Keep tested cloud backups, make sure staff can work securely from home, and keep a written contact and recovery plan. We help set up and test those pieces.
What does North Carolina law say if we have a data breach?
North Carolina's Identity Theft Protection Act, G.S. 75-65, may require businesses to notify affected people without unreasonable delay and to notify the Attorney General's Consumer Protection Division. The Attorney General's Consumer Protection Division must also be notified whenever notice is given, and notice to the nationwide consumer reporting agencies may be required when more than 1,000 people are notified at once. Your counsel can confirm how it applies to you.
Our team is spread across Raleigh, Durham and Cary. Can you support all locations?
Yes. We manage users, devices and Microsoft 365 remotely, so every location has the same security standards and help desk. Onsite needs for a project can be discussed.
Get your free IT & security assessment
Find out where your risks are before they become outages.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
Request your free assessment
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