Managed IT services and IT support in Des Moines
Managed IT, monitoring and layered cybersecurity for Des Moines businesses, delivered by the CTEKS team with predictable monthly pricing.
Free IT & security assessment
Know where your risks are before they become outages.
- Network, backup and security review
- Plain-English report, prioritized fixes
- Target response within one business day
Responsive IT support for
Des Moines businesses
CTEKS supports Des Moines businesses with a responsive help desk, proactive monitoring and layered security, including teams in Downtown Des Moines, West Des Moines and Ankeny. Onsite visits are available by arrangement.
Get My Free AssessmentIT services for Des Moines businesses
One accountable team for support, security, cloud and strategy.
Help desk and support
Fast answers for every user, by phone and remote, with onsite help by arrangement.
Learn moreCybersecurity
EDR/XDR, MFA, email security and staff training.
Learn moreMicrosoft 365 and cloud
Setup, security, migration and backup.
Learn moreBackup and recovery
Tested backups and a disaster recovery plan.
Learn moreNetwork and firewall
Secure Wi-Fi and monitored firewalls.
Learn moreIT consulting and vCIO
Roadmaps, budgets and technology planning.
Learn moreManaged IT pricing for Des Moines businesses
Clear starting prices per user per month. Your written quote confirms the final price.
Essential Support
- Help desk and basic monitoring
- Microsoft 365 user support
- Patch management
- Endpoint protection
Proactive Support
- Proactive monitoring and remediation
- Network device monitoring
- Quarterly technology reviews
- Security policy management
Secure360 Complete Managed IT
- Unlimited remote help desk support for covered users, subject to the service agreement
- Dedicated vCIO/vCTO
- Enhanced SLA options
- Advanced cybersecurity package available
Plans starting at $80, $120 and $175 per user per month. Final pricing depends on your users, locations, SLA and scope. See full plan details or estimate your cost.
IT in Des Moines: what businesses here need
Greater Des Moines promotes itself as an insurance and financial services hub, alongside advanced manufacturing, agriculture innovation, data centers, technology and logistics. Those employers hold sensitive customer data and answer to regulators and customers, so layered security and written safeguards matter. The August 2020 derecho is a good reminder of why: gusts reached 75 mph at Des Moines International Airport, trees and power lines came down across the metro from Urbandale to Bondurant, and hundreds of thousands of Iowa customers lost power. CTEKS supports Des Moines and West Des Moines businesses with managed IT, security and backup, delivered remotely, so work can continue when an office cannot.
Insurance and financial services
Regulated firms need email security, encryption, access control and documented safeguards for customer data.
Agribusiness
Businesses with seasonal work and remote sites need reliable connectivity, rugged device support and strong backups.
Healthcare and professional services
HIPAA-aware safeguards and dependable support keep staff working without interruption.
Advanced manufacturing
Plants and their office staff need patched systems, segmented networks and backups that cover both production and business data.
Data centers and digital infrastructure
Companies serving this sector, and their local suppliers, are expected to show strong access control, logging and documented procedures.
Technology and software firms
Small teams building software need fast onboarding, identity security and clear evidence of controls for customer reviews.
Technology and software firms
Small teams building software need fast onboarding, identity security and clear evidence of controls for customer reviews.
Why Des Moines businesses choose CTEKS
- Remote help desk support from a real team, with onsite visits by arrangement
- Proactive monitoring that catches problems early
- Security in every plan
- Predictable monthly pricing
- Experience since 2002
- Free assessment before you commit
A team Des Moines businesses can count on
Areas we serve near Des Moines
IT support, MSP and computer support in Des Moines
Looking for an IT company near you? Here is what CTEKS does for Des Moines businesses.
IT support in Des Moines
Business IT support for Des Moines teams: a help desk that answers, remote fixes and onsite visits by arrangement.
MSP in Des Moines
CTEKS is a managed service provider (MSP) for Des Moines businesses, handling monitoring, patching, security and planning.
Computer support in Des Moines
Laptops, desktops, printers, Microsoft 365 and new-hire setup for your Des Moines staff.
Managed IT services in Des Moines
One predictable monthly price for IT support, monitoring and security, with no per-ticket bills.
Cybersecurity in Des Moines
Managed cybersecurity, ransomware protection, email and endpoint security for Des Moines companies.
IT consulting in Des Moines
Roadmaps, budgets and a vCIO for Des Moines businesses that want a plan.
IT support in nearby cities and suburbs
IT support · Cybersecurity services · Microsoft 365 support · Small business IT support
Common questions
Do you provide IT support for Des Moines businesses?
Yes. CTEKS provides managed IT, cybersecurity and cloud services to Des Moines businesses, with monitoring and a responsive help desk.
Do you help with financial and insurance data security requirements?
We help implement technical safeguards such as MFA, encryption, endpoint protection and backups that support rules like the GLBA Safeguards Rule and state insurance data security requirements. Your compliance team or counsel confirms what applies to you.
Can you support offices outside the Des Moines area?
Yes. Most support is remote, so multi-site and remote staff get the same service as your main office.
How much does managed IT cost in Des Moines?
Pricing depends on your users and devices. Plans start at $80, $120 and $175 per user per month. Final pricing depends on the size and complexity of your environment, number of locations, SLA requirements and scope of services, and we give you a written quote after a free assessment.
Can you support my team onsite in Des Moines?
Most support is delivered remotely. Onsite visits for consulting or assessments can be arranged when needed, but they are not promised in every location and are not part of the free assessment, which is remote only. Contact us and we will confirm what is possible for your address.
How do we keep working after a severe storm like the 2020 derecho?
Keep files and email in cloud services, store backups off site, and test a restore, so a damaged building or long power loss does not stop work. We also help set up a remote work plan for staff. The National Weather Service recorded a 75 mph gust at Des Moines International Airport in the August 2020 derecho.
Does Iowa law require us to report a data breach?
Iowa Code chapter 715C may require notice to affected Iowans, and notice to the Attorney General's consumer protection division for larger breaches, described in legislative materials as more than 500 people. Whether it applies to you depends on the facts, so involve counsel.
We hire seasonal and remote workers. Can you handle onboarding and offboarding?
Yes. Accounts, devices and access are set up and removed through Microsoft 365 and device management, so seasonal or remote staff get access when they start and lose it when they leave.
Get your free IT & security assessment
Find out where your risks are before they become outages.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
Request your free assessment
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