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Customer story

Merging a company into its new parent after an acquisition

How CTEKS merged every employee into the parent company’s Microsoft 365 tenant with clear planning and communication.

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Case study

The short version

1
Merger and acquisition

Merging a company into its new parent after an acquisition

Challenge

After an acquisition, every employee had to be merged into the parent company’s Microsoft 365 tenant.

What we did

We led advance planning and project management and sent staff clear, concise instructions.

Result

The client described CTEKS support as among the best they had experienced over decades in leadership roles.

Our approach

How we run a tenant merge

Plan ahead

Accounts, mailboxes and files are mapped well before cutover.

Tell people what to do

Staff get short, clear instructions so there are no surprises.

Support afterward

Our help desk stays close during and after the move.

Client name withheld

We protect client confidentiality. Happy to connect you with a reference where appropriate.

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