Infrastructure

CTEK > Solutions > Infrastructure

Get Professional, Reliable Business IT Services

  • Can’t find reliable Tech Support for your organization?
  • Sick and tired from servers crashing and computer freezing?
  • Wish technology would just work as it should so you can run your business?
  • Worry about the rising costs for a full-time IT guy?

No business is too small for CTEK!

Stop worrying about costly tech support – let a professional IT Support company handle your computer service needs from PC repairs to 24/7 computer network monitoring at a fraction of the cost of full-time employees.Here are some of the IT Services we offer…

  • Proactive Maintenance
  • On-Site Support
  • 24×7 Telephone Support – A leading provider of IT Help Desk services, we offer turnkey solutions. Our professional staff, partner relationships, and alliances provide a single, integrated help desk – incorporating all levels of support from Level I (first call response) to Level III (systems administrator). You’ll receive help with all issues from our highly knowledgeable staff that holds various acclaimed certifications and averages more than 10 years of industry experience per individual. In addition to help desk support, we also provide regular and detailed reporting, an online Web portal, and a user-accessible support knowledge base set up just for your organization.
  • 24×7 On-site Support – On-site Support is second to none in the industry. Our experienced and knowledgeable team of technicians, systems and network managers, and application engineers can provide on-site help for quick issue resolution.
  • 24×7 On-site Support – On-site Support is second to none in the industry. Our experienced and knowledgeable team of technicians, systems and network managers, and application engineers can provide on-site help for quick issue resolution.
  • 24×7 Remote Support
  • 24×7 Monitoring
  • Disaster Recovery
  • Virus, Spyware, Spam Removal and Protection
  • Server Backups
  • Desktop / Laptop Backups
  • Network Assessment
  • Strategic Planning
  • Network Design and Optimization
  • Server Setup and Relocation
  • Network and Data Security
  • Hardware Installation
  • Server Installation and Upgrades
  • Spam Filtering and Email Solutions
  • Internet connection
  • Web Content Filtering
  • Office Move and Relocation
  • Scheduled Daily Maintenance
  • Wireless Setup and Support
  • Office Add-ons, Moves, or Relocations
  • Local Area Networks (LAN)
  • Wide Area Networks (WAN)
  • Network Optimization
  • Home Office Support

Network infrastructure is the backbone of your business. We put advanced networking solutions at the heart of your business to better drive customer experience and simplify IT.

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