About Us

CTEKS > About Us

Our Company

CompuTEK Solutions (CTEKS) is a leading Managed Service Provider (MSP) and Managed Security Service Provider (MSSP), offering end-to-end IT solutions and robust cybersecurity protection for businesses of all sizes. Our expert team provides proactive, reliable support for your network, systems, and security to ensure optimal uptime and protect your critical data. With 24/7 monitoring, tailored solutions, and advanced threat detection, CTEKS empowers you to stay ahead of technological challenges while keeping your business secure and compliant. Trust us to enhance your IT infrastructure and safeguard your organization against evolving cyber threats. Discover how Managed IT Services can streamline your company’s technical needs and enhance operational efficiency.

We specialize in serving diverse industries that demand exceptional reliability, scalability, and strict compliance with industry regulations and business standards.

Our 24/7 Managed Detection and Response (MDR), powered by SentinelOne Next-Generation Antivirus (NGAV) and Endpoint Detection and Response (EDR), offers advanced cybersecurity protection against both known and emerging threats. Seamlessly integrating with your existing IT and security infrastructure, we deliver a tailored, robust MDR solution designed to enhance your security posture and provide comprehensive threat management.

The process begins with ConnectWise Security Information and Event Management (SIEM) and Security Operations Center (SOC), delivering advanced Managed Detection and Response (MDR) across your entire security ecosystem. Through continuous monitoring, ConnectWise SIEM-SOC ensures effective incident detection and response, overseeing both security systems and critical IT infrastructure. This provides a comprehensive, tailored MDR solution to meet the unique needs of your organization.

  • Automated threat detection and remediation to stop attacks in their tracks before they can spread.
  • 24/7/365 expert monitoring of your networks by our dedicated SOC team.
  • No more alert fatigue—our SOC manages all alerts, detecting only what’s truly actionable.
  • Minimized downtime with complete response and rollback capabilities.

The integration of SentinelOne’s advanced Endpoint Detection and Response (EDR), continuously monitored by the ConnectWise SOC, enhances your threat detection and response, providing an even more powerful defense.

CompuTEK Solutions Distinction

At CTEKS, we consider our clients an extension of our family, offering unwavering support and building long-term relationships. As a trusted partner, we’ve proudly served our first client for over 25 years—an enduring testament to our dedication. Instead of focusing on short-term sales, we concentrate on enhancing your business so you can focus on what matters most: your daily operations.

Our success is built on one simple principle: TRUST. From day one, our clients have been our greatest advocates, fueling our growth through referrals. Our culture is defined by exceptional customer service, a solutions-driven mindset, and strong partnerships with trusted collaborators. This allows us to meet all your IT needs efficiently. Above all, our mission is to provide outstanding service and deliver lasting value that supports your business’s success.

ā€œOne stop shop for all your IT Solutions.ā€

As your true one-stop IT solutions provider, CTEKS offers a comprehensive range of services, including Managed IT Services (MSP), Managed Security Services (MSSP), Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), Security Operations Center (SOC), Network Operations Center (NOC), and 24/7 monitoring. We deliver flexible, practical, and budget-friendly solutions designed to protect and optimize your IT infrastructure.

With CTEKS, you can trust that your business is supported by a full suite of services—ensuring seamless operations, robust cybersecurity, proactive threat management, and continuous network monitoring. Whether you need real-time threat detection, network management, or around-the-clock support, we’ve got you covered.

Our goal is to provide you with end-to-end IT solutions that empower your business, so you can focus on what matters most while we handle the rest.

Our History

Founded in 2002, CTEKS began as a one-man operation when Chet Katrodia started making house calls under the name CompuTEK Onsite. He provided in-home computer repairs and built custom ā€œcomputers on steroidsā€ for gaming enthusiasts — long before gaming rigs became mainstream.

As demand grew, so did the vision. Chet launched a local internet cafĆ© and gaming center, which also offered onsite computer training and repairs — a one-stop hub for digital life. It quickly became a neighborhood staple, blending learning, entertainment, and tech support all under one roof.

As the internet cafĆ© era faded and personal computers became less economical to repair, CTEKS pivoted toward the future: Managed IT Services. Our first break came through M&M Rentals, owned by the Berk family — a relationship built on trust and integrity. Soon after, we partnered with Howard Elliott, and from there, our business grew organically through referrals and long-standing client relationships.

Today, we operate as CompuTEK Solutions, Inc. dba CTEKS — a full-service Managed IT and Cybersecurity provider serving clients across the U.S., including:

  • Florida: Daytona, Jacksonville, Miami, Orlando, Tampa
  • Georgia: Atlanta
  • Illinois: Addison, Chicago, Elk Grove, Itasca, Oak Brook, Schaumburg
  • Kansas: Kansas City
  • Louisiana: New Orleans
  • Michigan: Detroit
  • North Carolina: Raleigh
  • Tennessee: Nashville
  • Texas: Austin, Dallas, San Antonio
  • Wisconsin: Milwaukee

We are grateful for the incredible clients who trust us, the dedicated employees who drive our success, and the partners who believe in our mission. Our roots may be humble, but our reach is nationwide — and our commitment to service, innovation, and integrity remains the same.

We look forward to continuing this journey with you.

Our Team

At CompuTEK Solutions, our greatest asset is our people. Our team combines exceptional IT skills with a commitment to delivering friendly, professional service to our clients. We prioritize integrity and reliability as highly as technical expertise, ensuring a well-rounded and trustworthy approach to meeting your IT needs.

Want to join our Team?

EXPLORE CAREERS

Why CompuTEK Solutions?

We take proactive measures to ensure that technology consistently supports your business, and we respond promptly to any issues as needed.

We invest time in comprehending your work processes and how you utilize technology. Based on this understanding, we provide business recommendations to ensure that technology contributes to your success.

We prioritize the security and accessibility of your data. Our commitment is to safeguard you against cybercrime, and we suggest and implement robust backup and disaster recovery solutions.

Ready to begin collaborating with our team of technology experts?

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