Cisco Duo services and support
CTEKS deploys and supports Cisco Duo multi-factor authentication for organizations that want strong sign-in protection for email, remote access, VPN and business applications. Duo may be used alongside or instead of Microsoft MFA, depending on your environment and security requirements.
Work with our Cisco Duo experts
Tell us what you run today and we will take it from there.
Get in TouchCall (847) 200-3666
Add a second lock to every sign-in.
Cisco Duo is a multi-factor authentication platform that CTEKS can deploy and support so that a stolen password alone cannot open your accounts, VPN or business applications. We handle setup, user enrollment, access policies and ongoing support.
What CTEKS Handles
- Duo deployment and user enrollment
- MFA for VPN, email and business applications
- Access and device policy configuration
- Integration with Microsoft 365 and Active Directory
- Single sign-on, where licensed
- Staff communication and rollout support
- Ongoing user and policy administration
How a Cisco Duo engagement works
A simple, predictable process from first call to ongoing support.
Assess
We review what protects you today and where Cisco Duo would close gaps.
Plan
You get a deployment plan, scope and written quote before any work starts.
Implement
Phased rollout with testing so nothing breaks on the way to full coverage.
Support
Monitoring, response and periodic reviews keep protection effective.
Why businesses choose CTEKS for Cisco Duo
Tuned, not just installed
We configure Cisco Duo to your environment and tune alerts so your team sees real issues, not noise.
People watching the alerts
Our team triages what Cisco Duo finds and acts on it, instead of leaving you a dashboard to figure out.
Part of a layered defense
Cisco Duo works alongside MFA, backup, email security and patching so one miss does not become an incident.
Proven over time
Regular reviews confirm Cisco Duo is deployed everywhere it should be and still doing its job.
A practical note on Cisco Duo
Available Duo features depend on your Duo edition and licensing. CTEKS recommends the setup that fits your environment and also supports the technologies you already have.
Common questions
Do we need Duo if we already have Microsoft 365?
Not always. Microsoft 365 includes its own multi-factor authentication. Duo is often chosen by organizations that want one MFA across VPNs, firewalls, servers and business applications as well as Microsoft 365, or that already use it. We will recommend what fits.
Will it slow down my staff?
Usually only by a few seconds. Staff approve a prompt on their phone or use another method, and policies can remember trusted devices.
Ready to start working with our technology experts?
Tell us about your environment and we will follow up within one business day.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
