NinjaOne services and support
Part of our managed IT platform, used for remote monitoring and management, patching and IT operations.
Work with our NinjaOne experts
Tell us what you run today and we will take it from there.
Get in TouchCall (847) 200-3666
Manage, support and protect your devices from one centralized platform.
NinjaOne is part of the CTEKS managed IT platform and may be used for remote monitoring and management (RMM), endpoint monitoring, operating system and third-party patching, software deployment, remote support, device inventory, automation and scripting, endpoint configuration, backup where included and ticketing where applicable. Microsoft Intune may be used alongside it for Microsoft-native device management. What we deploy depends on your environment and requirements.
What CTEKS Handles
- Remote monitoring and management (RMM)
- Endpoint monitoring
- Operating system and third-party patch management
- Software deployment
- Remote support
- Device inventory
- Automation and scripting
- Endpoint configuration
- Backup, where included
- Ticketing and service management, where applicable
How a NinjaOne engagement works
A simple, predictable process from first call to ongoing support.
Assess
We review what protects you today and where NinjaOne would close gaps.
Plan
You get a deployment plan, scope and written quote before any work starts.
Implement
Phased rollout with testing so nothing breaks on the way to full coverage.
Support
Monitoring, response and periodic reviews keep protection effective.
Why businesses choose CTEKS for NinjaOne
Tuned, not just installed
We configure NinjaOne to your environment and tune alerts so your team sees real issues, not noise.
People watching the alerts
Our team triages what NinjaOne finds and acts on it, instead of leaving you a dashboard to figure out.
Part of a layered defense
NinjaOne works alongside MFA, backup, email security and patching so one miss does not become an incident.
Proven over time
Regular reviews confirm NinjaOne is deployed everywhere it should be and still doing its job.
A practical note on NinjaOne
Good management depends on coverage. Any device that is not enrolled is invisible, so we confirm every managed computer is reporting.
Common questions
Will we notice NinjaOne on our computers?
Very little. A small agent runs in the background, and most work happens without disturbing users.
Can you manage computers we already own?
Yes. We enroll existing devices, check their health and bring them up to standard.
Ready to start working with our technology experts?
Tell us about your environment and we will follow up within one business day.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
